WARRANTY

WARRANTY


All of our products are guaranteed for 5 years of usage life. However, it really depends on number of usage per day per instrument that sharp edges may be needed to sharpen before or after 2 years.

RIT METAL instruments are guaranteed for life against manufacturing defects, provided that the instrument is used for its intended surgical purpose. RIT METAL will either repair or replace the instrument without charge at our discretion*. Our guarantee is unqualified because RIT METAL instruments are checked by our own quality control inspectors.

Our instruments are carefully examined at the factory. Also, our surgical instrument experts inspect every instrument using a fifty-one-point checklist for all incoming instruments and a six-point final checklist on every item shipped.

Any instrument not meeting our stringent quality standards is polished, cleaned or fine-tuned in our own workshop. No instrument is shipped unless it meets our standards.

Regarding corrosion, our manufactured products are only guaranteed if sterilized in a separate sterilizer under international standard recommended procedure. We will replace the damaged instrument free of charge as soon as informed by the user. However, we will collect damaged product for R&D and prompt feedback will be provided.

Forceps are provided with an unlimited warranty against breakage. We do not give any guarantee against misuse or wrong use of instruments.

Tungsten carbide instruments are included except for jaw inserts which are covered by a separate warranty (see below).

TUNGSTEN CARBIDE JAW INSERTS

RIT METAL instruments with tungsten carbide inserts are warranted for five full years of normal use.

During this warranty period, if any adjustments become necessary, RIT METAL will repair, sharpen (for TC scissors) or replace the instrument. A nominal charge will be made for repairs once the warranty period has expired.

The non-TC portion of the instrument is guaranteed under RIT METAL Lifetime Warranty.